Virtual and augmented reality have been used extensively in the business world. Similarly, the combination of both. For example, the XR mode (which is an abbreviation that groups two technologies, augmented reality and virtual reality) can be a direct support from experts who can see exactly what is seen by workers at the location at that time. Visual channels are the basis for feedback loops for guided support. And modes can also include graphic annotations or voice aids.
On the receiving side (workers on site), hardware is usually an augmented reality device to be worn with a camera, but it can also be portable like an iPad. On the other hand, the hardware can be a touch screen device for drawing live annotations, or even a VR headset.
Augmented reality for Caterpillar
Remote AR products are used, inter alia, by the utility, telecommunications and heavy equipment industries. For example, AR Scope works with Caterpillar to provide support for heavy equipment end users. The ThirdEye remote driving platform uses the X1 Smart Glasses method used by the Department of Defense to help soldiers on the ground connect to an expert sitting at the command center. The soldier must have his hands free while receiving help from augmented reality. On the other hand, RealWear HMT-1 Remote Support AR Smartglass is a smartglass that is able to bridge communication in extreme environments with low bandwidth. Smartglass is equipped with a noise cancellation feature, High-resolution display, dynamic audio and durable internal battery. Can be run with voice commands make this tool suitable for use in remote areas. The tool is supported by AR Remote Assistance.
Meanwhile, Porsche Cars North America has announced what it calls Tech Live Look, an augmented reality project to improve technical services at dealers. Tech Live Look allows dealer employees to contact the team to solve the problem by seeing the car together at the same time in real time.
Microsoft Hololens provides one of the most well-known remote assistance cases: 24,000 technicians can see and identify problems with elevators before work, and have remote and hands-free access to technicians and expert information on the site. This solution is applied in various markets such as energy and production.
Virtual reality finds its place in the company when greater immersion is needed, such as training and design. For the latter, a VR agency can enable professionals located in different locations to collaborate remotely and deeper than existing methods.
An example of this collaboration reported in this report is WorldViz, based in Santa Barbara. Its flagship Vizible VR software allows you to interact with distant colleagues and customers. In this way, even for large products such as aircraft engines, the product can be displayed remotely via a VR headset.
However, the application is not limited to remote assistance. Ikea Place is a new and revolutionary augmented reality application that allows customers to visualize the exact dimensions of their home furnishings. This is one of Apple’s first ARKit applications.
Skylyghts, on the other hand, is a startup that provides films to watch on VR for long flights. And it’s always about aircraft Airbus, the giant airline of the world, uses Hololens to train engineers and cabin crew about the complexity of the path of the new A350 Xwb.
It can be concluded that AR and VR (and also the combination of the two) is the future for the business world in the future.