Creating a successful customer experience is a dream for every business that wants to navigate a tough market. With several businesses leveraging the digital space, innovative businesses should pull the best strings to stay on top. Remember, the cost of acquiring a new customer is higher than keeping existing ones! Now, one way to attract and retain customers is to upscale your customer experience. There are plenty of benefits of investing in customer experience, including customer attraction and retention, driving more sales, among others. Let us elaborate on how you can create a successful customer experience strategy for your business.…
Author: Team Techcolite
Most of us are well familiar with the term ‘Robocall.’ But if you don’t know what Robocall is, this is your go-to article. A robocall is a phone call that uses an electronic autodialer to pass a pre-recorded message as if from a robot. Robocalls are often compared with political and telemarketing phone crusades but can also be used for public service or emergency communications. In addition, some robocalls use personalized audio voice notes to resemble an actual individual phone call. In 2019, the United States Congress enacted legislation extending the regulation of robocalls. In June 2019, the telephony-based scambaiting…
UX—or User Experience—is the sum total of your interaction and rapport, trustworthiness and popularity with your users. Usability is essential to build a credible SEO success story for any website and any business in Sacramento. Experts have even said that user experience trumps CRO and SEO. Mobile experience, in particular, has been noted as an important element of overall UX, being one of the metrics used by Google to rank any web page and website. E-commerce, naturally, is all about the UX. There is no online market without users—and there are no sales nor conversions without user experience. What do…
In a world where tech keeps changing in a matter of seconds, and from shape to a spontaneous other, you can expect drastic changes in user’s behavior. These days when it comes to digital medium, whether it’s buying a brand product, using social media websites, or consuming entertainment content over the internet. Suddenly, with the advancement of technologies, human desires to shape the future according to their wishes. GOOGLE’S MOBILE-FIRST SEARCHES INCREASING: The year 2021 has seen unexpected transfigurations over the internet domain. We’re looking at consumer’s demanding first-mobile search experience owing to a smartphone dominant place in one’s life…
According to the figures of 2019, approximately 14.4 million consumers faced identity fraud, which is equal to 1 in 15 people. Nearly 33% of US adults faced identity theft. This figure is more than twice the average figure at the global level. Looking at the above figures, it is clear that you are at higher risk of identity theft if you are not maintaining digital privacy. No matter how you use the internet, there is no guarantee that someone is not tracking you. We are not telling you to refrain from using the internet, but taking smart steps to maintain…
There is no denial in the fact that from the moment we got introduced to technology, it has been evolving since then and it has never been in the same state for a long period of time. Well, this is the one nature of technology that you can never ignore in any case. Whether you talk about how typewriters were improved throughout the years or how calculators were made better through many changes, every type of technological solution goes through a phase of change to become almost impeccable for the users. But nowadays, technology has been evolving at a very…
An average person might not have problems with managing files on their computer because there is not that much data on it in the first place. However, if you have a poorly performing laptop or PC and drive clutter is one of the primary reasons behind the problem, then you should pay more attention to how you should take care of the computer’s files. Some people might work a job that requires processing vast amounts of data manually, and not having a proper file management strategy would cause issues. Regardless of the circumstances, there is value in knowing how computer…
Ever since the outbreak of the coronavirus, the need for high-speed internet service has increased drastically. This is primarily because people are forced to stay indoors and carry out their work virtually over the web. The government even shut down schools and colleges, and students are required to attend online classes and take online exams to avoid the spread of this deadly disease. However, due to numerous internet providers offering their services in the market, choosing the best one seems to be a major dilemma that many customers face when shopping for the internet. Therefore, in this guide, we will…
The world of financial management has gone through a vast phase of evolution just like every other practice out there. We can say that both the changes in the market and the introduction of new technologies have played an important role in how we deal with financial planning. Whether you are dealing with financial management on a personal level or while running a business, you will have to consider all these changes in order to keep tabs on your financial health and get expected results from your efforts. Still, for many people, financial management is an arduous journey. You might…
