Offering excellent customer service is the primary goal of a call center. Depending on the customer needs call centers to use different technologies- from basic to latest. Below are some latest technologies that you can consider for the betterment of your call center. These technologies can help businesses to rethink the way they can better serve their clients. Computer Telephony Integration (CTI) Computer Telephony Integration refers to a certain type of technology that enables the integration of the telephone system and computer system. The integration of the computer system and telephone leads to convenient, efficient, and credible customer service. When…
Author: Team Techcolite
The hard drive is an intricate piece of hardware millions of people pay good money to own, but rarely invest the time to learn how it works, or to understand all of its functionalities, features, and numerous iterations currently in the consumer market. Needless to say, it’s important to learn about different hard drive types, as well as how the hard drive functions so that you can make the best decision possible and buy the ideal drive for your needs, goals, and budget. No need to have a degree in IT, because while it might seem like the hard drive…
Every business owner should strive to increase the number of customers for their business. It doesn’t matter whether you are selling makeup or offering IT services – increasing your customer base is essential for letting your business grow. To guide and assist you, here are five simple tips on how to increase your customer base. Ask For Opinions Asking for opinions from your customers is an easy way to get customer feedback, build a stronger relationship, and get a new customer. When someone is leaving your website, ask them to complete a short survey about your business. Even if the…
This fact is not hidden to anyone that today’s world has progressed at a hastened rate. New inventions of technological devices and anything regarding electronics is nothing to be surprised of. Part of modern human life is based on technological works and research. Businesses, offices, enterprises are no exception in the case of technologies. The business marketplaces have started or did start to become more tech-based than usual. You can now have your own office address and business registered anywhere in London regardless of where you are based, here- yourvirtualofficelondon.co.uk/services/registered-office-address-london/ For example, websites for any offices or enterprises. Most of…
Nowadays, most people use electronic gadgets and the internet to perform various tasks. These are, for instance, shopping online, paying bills, and searching for information. As such, the use of the internet makes life easier. But it poses many dangers to kids if permitted to use without supervision. To safeguard kids online, use the tactics below to control their internet usage. Stay up to date with electronic devices and internet usage You need to understand how to excellently deal with computers, phones, tablets, and the internet. Simple things like learning how to check previously visited websites, how to delete caches, and…
With the growth of the internet and ease of access to quality learning materials, the educational landscape has drastically changed over the years. Whether you are a life-long learner, an online teacher or an educational startup CEO, finding the right platform for your education activities is of outmost importance. According to Best Colleges, 69% of online students are career-oriented individuals, with 47% stating that on-campus lectures and activities are what drove them away from traditional education in 2018. The trends in educational content delivery are evolving and shifting towards the digital landscape. With that in mind, let’s take a look…
Once upon a time, we had different types of entertainment. Before mobile phones, TVs and iPods, there was the radio. People don’t use it that much. They probably look at it as something from our distant past. They do not find it interesting. Radios don’t always play you the songs you’d like to hear. However, owning one can be a great addition to your everyday live. There’s something special about going on a road trip and listening to it. If you’re into this type of entertainment, you have heard about the CB radio. Some of you may have even used…
The games business is infamous for overloading discretionary terms utilized all through game development. This makes it befuddling when it comes to speaking with others. As far as I can tell in leadership roles, I’ve experienced the issue of discussing thoughts with different designers. I would clarify a design our game required unmistakably and compactly, however after getting the products of the request I would understand that what I said was not so clear and succinct as I thought. The team sizes for the games I’ve dealt with extend from teams of three, up to bigger scale teams of thirteen.…
In the digital world, it’s no surprise that cybercrime is on the rise every day. To combat this, many organizations and businesses have incorporated online face verification software to prevent frauds and identity thefts. Even though this technology has been revolutionary and efficient, it does have some flaws. User photos can be found through social networks in no time and can be used to trick face verification software. Facial spoof attacks are becoming a larger threat. A facial spoof attack is a process in which a fraudulent user tricks the face recognition system by impersonating a registered user and therefore…